Everyone who buys a house has a different story, but there are some common threads about their needs and wants
People who engage a buyers agent are generally careful, thoughtful and deliberate in the way they go about the – for most – very large transaction of buying a piece of property. Perhaps more so than many consumers of standard real estate services.
A recent survey among clients of buyers agents produced answers that may or may not apply across the board. Nevertheless, some may find these stats interesting…
Buyers agent clients reported benefits like:
Helped them narrow their search
Helped them expand their search
Provided useful lender info
Shortened the search time
Negotiated a better price
Better list of service-providers
Better contract terms and conditions
Better knowledge of the search area
Pointed out unnoticed property defects
Helped them understand the process
In the matter of client satisfaction, responses included:
Honesty and integrity
Knowledge and expertise
Market knowledge
People skills
Responsiveness
Communication skills
Local area knowledge
Technology skills
Negotiation skills
Buyer Agents who specialise in working only with buyers, were valued more by respondents because:
- There’s no agency conflict because the buyer’s agent never represents the seller, or the seller’s agent;
- For similar reasons, there’s no confusion about representation;
- They have specialised training and expertise, and a clear focus on the buyer’s best interests.
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