Purchaser Response Survey

You recently purchased a property through our agency. As part of our Continuous Improvement Policy, we now like to ask you for some feedback about your impressions of the experience. We aim in all transactions to achieve fair and reasonable outcomes for everyone. We would very much appreciate your response to the following questions:

Purchaser Response Survey

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Name*
First Last
Email*
1. Did we clearly explain our agency position to you, when we first met?*
- Yes
- No
2. What were the best aspects of this transaction, from your viewpoint? (please number from Most Important = 1 to Least Important = 6)
a. All relevant details of the property were explained:*
b. It was a timely and satisfactory transaction:*
c. Agent kept you informed:*
d. No undue selling pressure from agent:*
e. The price and terms:*
f. Other
3. We aim for a fair outcome for everyone. Did we adequately take into account your interests throughout the transaction?*
- Yes
- No
4. How could we have improved our approach to you, or our dealing with you in this transaction?
5. If you were buying or selling in the future, would you consider using a service like ours?*
- Yes
- No
6. Would you recommend our service to others?*
- Yes
- No
7. Please write any other comment you have here: